1. Introduction
This Cookie Policy explains how Joy Lane Clinic (“we,” “us,” or “our”) uses cookies and similar technologies on our website (https://www.joylaneclinic.co.uk/).
2. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
3. How We Use Cookies
We use cookies to:
- Improve your browsing experience.
- Analyse how our website is used.
- Personalise content.
- Remember your preferences.
4. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the website and use its features. Without these cookies, services you have asked for, such as accessing secure areas of the website, cannot be provided.
Analytical/Performance Cookies: These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Examples of these cookies are google analytics.
Functional Cookies: These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
5. Third-Party Cookies
We may also use third-party cookies, such as those from Google Analytics, to analyse website traffic and usage. These cookies are subject to the respective privacy policies of the third parties.
6. Managing Cookies
You can control and manage cookies in several ways:
Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “Options” or “Preferences” menu of your browser. You can choose to block or delete cookies, or to receive a notification when a cookie is set.
Cookie Consent Banner: When you first visit our website, you will be presented with a cookie consent banner. This banner allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time.
How to manage cookies in popular browsers:
- For Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- For Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- For Safari: https://support.apple.com/engb/guide/safari/sfri11471/mac
- For Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-918a-d5c6-ec47-064560716493
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about this Cookie Policy, please contact us:
- Joy Lane Clinic
- 32 Saddleton Road, Whitstable, Kent CT5 4JQ
- 01227 266439
- info@joylaneclinic.co.uk
9. ICO Information
You can find more information about your data protection rights on the Information Commissioner’s Office (ICO) website: www.ico.org.uk